Let’s Pay Weekly Frequently Asked Questions…

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How does it work?

It is really easy. As a customer of Lets Pay Weekly you are given a credit limit of up to £500.00 to spend on an item of flooring.

What are the interest rates?

There is NO interest added to your agreement. What you see is what you pay.

I can't get credit, will you still let me have some flooring?

At Lets Pay Weekly Ltd we do not do a credit check. However, we do carry out an ‘Affordability checker’ to ascertain you can afford the repayments.

How much do I pay, & when?

We ask that you pay a minimum weekly payment of £15.00. However, you can pay more if you feel you can. You can even make ‘one of payments’ to reduce your limit.

When can I get another item of flooring?

Once your balance is down to £150.00 you can have another item of flooring. This will be dependant on a good payment history and if it is appropriate for you to take on extra financial responsibility.

How do I contact you?

You can carry out one of the following:-

  1. Visit www.letspayweekly.co.uk and fill in the online form
  2. Call 0800 246 1556
  3. Send an e-mail to sales@letspayweekly.co.uk
  4. Check social media for our local Sales representative.
How do I pay?
Payments are really simple. Our preferred method is via continuous card payment but we can offer direct debit. Payments can be made Weekly, fortnightly, four-weekly or monthly.
Do I pay before the flooring is delivered?
Once you have decided which item of flooring you would like and the area has been measured a deposit of £40.00 will be taken and a minimum of 1p via card payment. The Sales Representative will go through the agreement with you and set up your payment method. Before the flooring is fitted we will require a good payment history over mutiple payments. This is to establish that all the details are correct and you are capable of making recurring payments.
When do I receive a fitting date?
We aim to send you a fitting date via ‘TEXT’ within 2 working days of your agreement being set up. You will need to accept this fitting date. Please note that missed payments may mean that your fitting date is delayed.
Who do I pay to fit the carpet?
The fitting fee is paid directly to the fitter on the day of fitting.
Do you take up & remove the old flooring?
We do not take up the old flooring. It is down to you to take up all the old flooring and dispose of the items.
Do you clear the room of furniture?
We do not clear the room of furniture. The room must be emptied prior to the fitter arriving. If, however, there are large items such as sofas that can not be removed. The fitter will work around this. However, they may ask you for help to move it from one end of the room to the other.
Will we receive a time slot?
It is an all day appointment. However, the fitter will call you 30 mins before his arrival. Some fitters may call plan their route the day before and give you a call with an approximate eta. This is down to individual fitters and is not the responsibility of the office or the Sales Representative.
What if we are not happy with the fitting quality of the product?
We must be notified immediately. Where ever possible we will require pictures of the problem.
What are your terms & conditions?
The terms and conditions can be seen by clicking here

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